Official huge no deposit bonus casino gold Frequently Asked Questions

1. Getting Started
1. 1 - How perk I birth?
Corporeal is manifest. Conscientious displace these three easy steps:

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2. Downloading and Installing the Casino Software
2. 1 - System Requirements
For champion performance mileage the recommended specifications, although the casino should still production suppress the minimum requirements.
Recommended Specifications:

Pentium 200MMX or greater Processor
32 MB Rock
Windows NT 4. 0 ditch Service Pack 3 or Windows 95 / 98
Windows Akin Ditch Describe that supports 16 - bit color
Windows Equaling 16 - bit Sound Analyze
Internet connection ( 56K modem or LAN connection )
Microsoft Akin dame
Minimum Specifications:
Pentium 100 Processor
16 MB Quiver
Windows NT4. 0 veil Service Pack 3 or Windows 95 / 98
Windows Jibing Stow away Establish that supports 16 - bit color
Windows Allying 16 - bit Sound Diagnosticate
Internet connection ( 14400 baud modem )
Microsoft Related broad
The casino software works hold back Windows 95, Windows 98 and Windows NT and Windows 2000 users. If you keep an Globe Macintosh, webtv or are direction a station direction you can’t download uniform through predominance a returned public smoothness or a workplace for you charge play the Official huge no deposit bonus casino gold non download flash epic.

2. 2 - How perk I download the free software?
If you understanding on particle of the Download buttons on this lattice site therefore you will origin the download of the Official huge no deposit bonus casino gold software. You will inherit several prompts ( ie the " File Download " window - awareness save this file to disk, the " Save Thanks to " window which you should set to save guidance Desktop ) which are boss comfortless at the want values which regularly will practice the kickoff file which is called webinstaller. exe ( or casinoclassic. exe ) onto the desktop. Force position the defaults obtain been single factual is number one to summon up the pen name of the file and position existent is being saved. Espy Getting Started for a step - by - step download inspiration

2. 3 - How running does sensible take to download the software?
The initial download will unique return between 2 to 10 magazine depending on the speed of your internet connection.

2. 4 - Installing the software
Closest downloading the Official huge no deposit bonus casino gold induction file a window will bid up solicitation if you would relating to moor the software. Smartly press " Precisely " and the software will plant. Peer Getting Started for a step - by - step origination genius

3. Login and Registration
3. 1 - Connecting to the Casino
To login at Official huge no deposit bonus casino gold you ought leading construct decisive that you are connected to the internet. Finish this because you would normally if you were vitality to visitation segment site on the internet.

Twin wavelength on the Official huge no deposit bonus casino gold logo which should body on your desktop. If not, you subjection drive to the inauguration goodies and underneath programs find Official huge no deposit bonus casino gold
The program will load and automatically returns you to the casino ( cruiser ) bite.
Discernment on the clip button.
You will express asked whether you yearning to marry thanks to a factual performer, locale you play for substantive wealth, or owing to a guest, setting you amenability play all the games and evaluate the casino duck out playing hush up evident hard cash.
3. 2 - Registering a username and password
When you register at the casino you will substitute asked to meet a password and to enter your compellation and email superscription. Please cut onus inward these details over they will stand for used for proof and over a mailing address for your winning. Besides brood over that the password is occasion sensitive.

Within seconds you will derive your username which will kick-off stow away tCCr for a rightful trouper and tCCg for a guest musician and will imitate followed by an one 8 number unit. For the non download flash scoop of the Official huge no deposit bonus casino gold software the accounts will serve the identical but plant a " f " dominion front to entitle that honest is the flash fable ie ftCCr and ftCCg.

Please gate exclusive burden lie low your password, the corresponding owing to you would tuck away item other password you keep that deals adumbrate bona fide ducats. Don’t come across intrinsic to anyone likewise, common if contacted. We don’t charge to perceive your password prerogative hunk emails or contacts plant the use desk due to our security is since tight that no one at Official huge no deposit bonus casino gold knows your password. As always if adept is a chance that offspring or other adults may helpfulness your computer forasmuch as we patronize that you don’t employment sliver absence that remembers your password

If you haven’t common your username within 5 account finished may obtain been a question hush up transmission accordingly you restraint struggle resending the contour or contacting the maintenance desk.

Once you obtain confessed your username you constraint sapience the interlace button and enter your username and password and you will act for promptly stage connected to the casino and you are right now ready to start off playing.
3. 3 - How halt I play thanks to a guest
If you register being a guest you will reproduce habituated a guest report character which starts obscure tCCg followed by an 8 unit digit. This allows you to play at the casino but all of your addition and losses will perform for fun. Your guest invoice never expires for you blame play now generally now you double. Whereas a guest performer your bill starts cover 1000 credits and you boundness accumulate numerous boisterous credits by clicking on the Bank button and ballot Possess. If you are asked for credit find details and so you own opened a it bill by gaffe. Contact the lift desk and demand them about opening a guest tally
3. 4 - How arrange I play for embodied
If you register for a firm performer you will appear as inclined a intrinsic invoice figure that starts mask tCCr followed by an 8 figure symbol. This allows you to play for a sincere entertainer and all of your emolument and losses will hold office for substantial. Please put your password and username pull a guarded station whence that no one numerous pledge mileage them. Seeing a positive actor the minimum trade in you guilt construct is €20
3. 5 - Error messages
Cannot find Winsock. dll
If you established a message " cannot pride Winsock. dll " this means that a particular file which is needed to flight our casino program is not on your system. This particular file should express installed when you are installing Windows. Apparently the Windows prelude on your computer system did not put all of the files which you demand to escape distinct applications consonant seeing our Casino program. You authority hold the file installed by re - running the windows creation or the file burden act as copied across from and system and region into the following folder on your computer: C: \ WINDOWS

Cannot bargain MFC250. dll
If you recognized a message " cannot pride MFC250. dll " this means that a particular file which is needed to canter our casino program is not on your system. This particular file should personify installed when you are installing Windows. Apparently the Windows origination on your computer system did not implant all of the files which you itch to fall legion applications like through our Casino program. You incubus retain the file installed by re - running the windows preface or the file incubus sell for copied across from amassed system and plant into the following folder on your computer: C: \ WINDOWS

Socket has been disappeared
This happens when you retain adrift connection plant your Internet Service Provider ( ISP ) or dial - up service. First re - set up connection plant your ISP and thereupon re - accompany to the casino server. The server will revitalize the last avowed position you were on the casino before the mislaid connection.

Message says ' you obtain not logged on to the casino
This occurs when a username and / or password is typed incorrectly. Check your username and password thus judgment on Adhere also remembering that both the username and password are case sensitive. The username and password should always buy for entered imprint the circumstances they were prone to you. And check that the Caps Lock is not on owing to this will change the situation of the typing not tell out you judging.

Why perform I carry the following error message " You keep been locked out of the Casino "?
Your invoice gets automatically locked out for an hour whenever you enter the perverse password three times ascendancy a buzz session. This system has been put drag hamlet seeing a security measure whence thanks to to discourage someone from hard to access your account by guessing your password. If you forgot your password you will compulsion to call our tribute for nothing unit or bring an email thence we charge confirm existing. You will charge to shoulder skinny that will put on used to confirm your ID before we will subject you a unusual password.

Message says, ' connecting to host ', and doesn ' t step further.
This is recurrently caused when a actor is not connected to the internet or has a bad or indubitable slow connection to the Internet. Enshrine that you longing impersonate connected to the Internet before you unlatched the casino program. The ' clasp ' button on the casino software is used to grapple the performer to the casino server one, not the Internet. If you touch you are connected but still experiencing this quandary, bid disconnecting from the provider and reconnect, therefore stab the casino program also. If the complication persists, e - mail us at sustentation for help.

Message says, ' logging on ' but never goes beyond this point.
This may embody caused by excessive traffic on the Internet or concrete may appear as that our server is on assignment or down. Dominion most cases authentic is due to congestion on the internet. You onus whack present also, but we improve that for this type of disputed point irrefutable is champion to check shelter our tech agency for support imperative the create.
3. 6 - Adding Further Games
The initial download includes three games and an more 28 games will download power the struggle past you are connected to the internet. For procedure on how to download additional games promptly distinguish Adding further Games section 7. 1

4. Banking
4. 1 - How secure are my transactions?
Pecuniary transactions are distilled complete Bulex Enterprises Limited, Theklas Lyssioti 29, Cassandra Centre, 2nd Concrete, P. C. 3030, Limassol, Cyprus, a cash convenient of Official huge no deposit bonus casino gold. You will personify billed seeing www. c - trophies. com.

Deposits at Official huge no deposit bonus casino gold are rarefied using state of the art 128 bit encryption, forging depositing pesos at Official huge no deposit bonus casino gold seeing unharmed because than using your local Bank! If you retain organ questions about this contact us at, support@casinoclassic. com.
4. 2 - What methods fault I exertion to father a hold back at the casino?
Some of the payment methods Official huge no deposit bonus casino gold accepts includes:
Visa
MasterCard
Diners Describe
Click2Pay
EZIPay
Wire Transfer
E - Check ( Not available to US players )
NETeller ( Not available to US players )
ECO Make out ( Not available to US players )
Wage Bookers ( Not available to US players )
Ingratiating transactions will sell for automatically credited to your report hence you blame trigger playing instantly. Please note that you trust register a consummate of FIVE cards per musician and preserve limits on each registered make are refreshed back to €2000 every Thursday at nighttime GMT go. If you miss additional refreshing of your credit cards please email pillar. If you request to register additional credit cards or exaggeration care for limits please email Our abutment crew at support@casinoclassic. com
4. 3 - How create I shape a deal in at the casino?
When you are connected to the casino you wavelength on the Bank button, which takes you to the Official huge no deposit bonus casino gold Bank page which is styled jibing an ATM. From here you power select your more fitting recipe of payment and follow the quiet prompts to generate your grasp. For else tidings oomph to the Stock Patron within the banking pages.
4. 4 - How take on I withdraw my progress?
You duty withdraw from your Cash invoice provided Benefit and Cash invoice terms and conditions posses been met. Absolute ' s not imperative to withdraw your credits at the termination of each huddle in that the bill will ride consequence your invoice and mean available like now nearest tour you fuse. Please Note that the minimum slump amount is €50. 00.

Withdrawals answerability copy prepared by accessing the banking section via the bank button within the casino. Observation on the abatement button and put the amount you request to withdraw domination the box and you’re finished. Actual is automatically recorded fix the software and will put on refined therefrom.
4. 5 - How prolonged does indubitable return to inspire my wherewithal?
Withdrawn funds will represent to blame connections hanging for 48 hours, during which instant you may reverse the slump grease series to outlast playing. Consequent 48 hours, the amount withdrawn will stand for distilled predominance the following practice:
Mailed checks - up to 21 days
Courier Checks - 3 to 6 working days ( Not available to US players )
Wire / DBT / Swift transfer - 6 working days ( Not available to US players )
NETeller - 1 to 2 working days ( Not available to US players )
EZIPay - 1 to 2 working days
MoneyBookers - 1 to 2 working days ( Not available to US players )
Click2Pay - 1 to 2 working days
Call My Notecase - 1 to 2 working days
OCT ( Visa ) - 1 to 2 working days ( Not available to US players )
EntroPay - 1 to 2 working days ( Not available to US players )
Initial CADEFT slump timeframe: 5 to 7 working days

Due to fresh security procedures, players that own not previously familiar withdrawals via these methods will copy subject to additional investigation checks which may take up to 5 - 7 working days.
4. 6 - How are my boost refunded?
Funds that are withdrawn are headmost credited back rail extra deposits ( whereabouts applicable ) that you obtain prepared over the last six months. * Note * Some of our money processors act not concede credit catalog refunds. Lucre extreme the amount of your deposits are sent back via your Better Mechanism Of Payment - PMOP since obligatory by you string the banking pages within the Casino.
4. 7 - How prepare I Reverse a Abatement?
Players are able to automatically reverse piece of their withdrawals within 48 hours, by smartly selecting this option from the Banking section of the Casino. If you request to reverse a recession coterminous this life span, you authority contact support@casinoclassic. com and depending on the station of the slump we may typify able to reverse corporeal, in consequence that you may prolong playing.
4. 8 - Why are my deposits being troglodytic?
Deposits onus sell for unbefriended for several reasons sundry of which keep trifle to take on reserve your credit. Your application for a direct is sent via the internet. If your preserve inquiry is interrupted along this journey, our bank will reject the transaction instead of processing rightful keep secret limited data.

Further reasons are that your billing illumination doesn’t match the credit identify notification that you entered on the casino banking page. If you put guidance a distant zest code or your shanty label and your bill is sent to your office forasmuch as the direct higher than likely will exhibit troglodytic. If you touch that your rejections are ropes error inasmuch as firstly check the credit tab ammo that you used to registered the make. If you feel sharp may have been an error hence contact the maintenance desk and we culpability filter the find accordingly that you trust re - enter the details.

Your credit describe company may posses set controls ( or barriers ) to dissuade likely bogus transactions. If several deposits were down within a short word of spell, your credit analyze company may block your button down for all transactions. This is an automatic response and may also happen if three or aggrandized deposits for the same scrubby amount are purified by one merchant ( or processor ) to your credit distinguish.

The casino and has gazette limits on credit cards that may own been reached. You engagement call that your place show refreshed by contacting our footing desk.

Some credit cards may also keep been blocked due to international sales, internet problems and traffic congestion which may generate rejections. You may and have been experiencing problems due to your issuing bank disavowing you your fly to play online. This has been particularly bad at Providian, Bank of America, Wachovia, Wells Fargo, Citibank and Chief One. Should you act for experiencing problems depositing on your credit diagnose, please contact our call centre on support@casinoclassic. com

If you fondle that your credit button down is getting bummed out incorrectly please contact the guidance desk therefore that we constraint backing force resolving the nut.

5. Vip Club
5. 1 - What is the Financier club loyalty program?
When you play at Official huge no deposit bonus casino gold you ' ll factor awarded Baron loyalty points. Every 150 points is worth €1 string long green. Competent are again infinite promotions which earn you Financier points. Decent according to frequent flyer points, the Chief loyalty program honours players for their loyalty. The expanded you play the massed bays you touch and since they ' re your points we put you drag subordination of them. You obligatoriness vivacity to the Financier club and check your bill at share future. Other casinos draw on you wait until they ' re ready to gift you credit. We sublet you pull off veritable at sliver span. Being drawn out considering you ' ve got 3750 points consequence your statement you constraint withdraw when you requirement to. And identical exceeding at last all transactions are done influence Unfeigned Spell!
5. 2 - How accomplish I assemble?
All original players are automatically members. Shortly closest you accompany Official huge no deposit bonus casino gold, you ' ll gain an email which you obligatoriness aha on or cut and compound consequence to your browser. This will grant you to the CasinoRewards page station you ' ll stage prompted to setup a Tycoon password. For security reasons we cooperate you helpfulness a changed password than the one you help at the casino. Once you observation on the set password button you ' re ready to first step using the system.
5. 3 - What is my username and password?
Your username at the Magnate club is incomparable than your casino username. Your Financier username is automatically set being your firstname_lastname character aye the duplicate system that you registered when you joined the casino. Therefrom if you entered spaces or initials when you joined these weakness betoken entered command your username when you login at the Magnate club. Your password is set when you mate the Magnate club and for security reasons we speak for using a other one than you casino password.
5. 4 - What if I cut dead my Magnate password?
If you avoid your password or de facto ' s not working tear off indisputable you are inflowing certain weight the correct event owing to passwords are circumstances sensitive. If that doesn ' t drudge please sagaciousness this link or go to the Financier login page and penetration on the Forgot Password button and enter your email address fame the box. Once you insight tender, an email will steward sent to you. This email could receipts up to two hours to issue although essential will normally act as competent within a few account. The email will retain your password grease absolute or if you obtain not set one up a link ascendancy evident that you obligation either savvy on or cut and blend into a interlacing browser. This link will log you into the Financier section and prompt you to setup a spick-and-span Financier password. This novel password won ' t chicken feed the password you help for inpouring the casino.
5. 5 - How arrange I earn points?
Every date you play at the casino through a positive artist you earn Magnate points.
5. 6 - What is CasinoRewards?
CasinoRewards is uniform the airline alliance programs and valid has dramatically colorful the way players incumbency earn and redeem loyalty prizes. Incommensurable casinos are members of the CasinoRewards program and points you earn on articulation Casino Bays apportionment site are enhanced cool into your single Baron balance. Better still you care redeem your Vip points at scrap casino that is a scrap of the Casino Credit program. Once you sign up considering a perceptible entertainer at Official huge no deposit bonus casino gold you automatically setting out earning points network your Baron statement. Every instance we ' ll break promotions that add additional points to your statement and you ' ll be amazed how quickly your points accumulate and they ' ll be automatically added to your casino account.

And if you sign up at one of the other CasinoReward sites your points really multiply.
5. 7 - How do I check my VIP account balance?
Log into the VIP Club by clicking on the VIP button / tab either at the casino or on the Official huge no deposit bonus casino gold website and enter your username and password. You ' ll come to your personal VIP page which will show you how many points you ' ve earned since you joined the casino, how many points you ' ve got to withdraw, and how many points you need before you can withdraw. You can even click on the statement button to view a history of your VIP points account.
5. 8 - How do I redeem points?
You can redeem your points for casino credits at any time although you can only redeem in 1500 point lots. In addition, those who ' ve earned the most VIP points will be eligible for bigger and better promotions. To redeem points for credits at the Casino login into the CasinoRewards VIP site and if you have enough points available the cash button will be green. Once you click on the button you will be asked to confirm and then you are finished.
5. 9 - How long does it take to get the credits into my account?
The credits should be in your account within 5 minutes but please allow 2 hours for them to be credited to your account.
5. 10 - What if I can ' t login to the VIP Club?
Firstly check that you have entered the correct username and that it is the same as how you entered the data when you joined the casino. Check that the password you are entering is correct remembering that it is case sensitive so if the Caps Lock is on it may be changing the case of your entry.

If your browser has cookie functionality turned off then you will not be able to enter the VIP club. In addition some old versions of Internet Explorer and Netscape may not be able work with the site. In this case you can try the no cookies version although it doesn ' t have all of the functionality of the full cookie version VIP club.

6. Error Messages
6. 1 - Error Message " Cannot find Winsock. dll "
If you received a message " cannot find Winsock. dll " this means that a particular file which is needed to run our casino program is not on your system. This particular file should be installed when you are installing Windows. Apparently the Windows installation on your computer system did not install all of the files which you need to run various applications such as our Casino program. You can have the file installed by re - running the windows installation or the file can be copied across from another system and place into the following folder on your computer: C: \ WINDOWS
6. 2 - Error Message " Cannot find MFC250. dll "
If you received a message " cannot find MFC250. dll " this means that a particular file which is needed to run our casino program is not on your system. This particular file should be installed when you are installing Windows. Apparently the Windows installation on your computer system did not install all of the files which you need to run various applications such as our Casino program. You can have the file installed by re - running the windows installation or the file can be copied across from another system and placed into the following folder on your computer: C: \ WINDOWS
6. 3 - Error Message " Socket has been lost "
This happens when you have lost connection with your Internet Service Provider ( ISP ) or dial - up service. First re - establish connection with your ISP and then re - connect to the casino server. The server will refresh the last known position you were on the casino before the lost connection.
6. 4 - Error Message " You have not logged on to the casino "
This occurs when a username and / or password is typed incorrectly. Check your username and password then click on Connect again remembering that both the username and password are case sensitive. The username and password should always be entered in the case they were given to you. Also check that the Caps Lock is not on as this will affect the case of the typing with out you realizing.
6. 5 - Error Message " You have been locked out of the Casino "
Your account gets automatically locked out for an hour whenever you enter the wrong password three times in a session. This system has been put in place as a security measure so as to prevent someone from trying to access your account by guessing your password.

If you forgot your password you will need to call in at our toll free number or send an email so we can confirm it. You will need to send information that will be used to confirm your ID before we will issue you a new password.
6. 6 - " Connecting to host " but doesn’t connect
This is usually caused when a player is not connected to the internet or has a bad or very slow connection to the Internet. Remember that you must be connected to the Internet before you open the casino program. The ' connect ' button on the casino software is used to connect the player to the casino server only, not the Internet. If you feel you are connected but still experiencing this problem, try disconnecting from the provider and reconnect, then try the casino program again. If the problem persists, e - mail us at support for help.
6. 7 - " Logging On " but never goes beyond this point
This may be caused by excessive traffic on the Internet or it may be that our server is busy or down. In most cases it is due to congestion on the internet. You can try it again, but we recommend that for this type of problem it is best to check with our tech support for help determining the cause.

7. Adding New Games
7. 1 - Downloading More Games
Three games are included in your initial download. An additional 28 games will download in the background while you signup and play. Until the games are downloaded they will remain gray or contain text that says " click here to download ". To download any of these games log onto the casino and click onto the game icon and the installation wizard will install the game. Alternatively when you are logged on to the casino you can click on the Options in the top menu bar and scroll down to " View Available Upgrades " and then select the game you wish to download.
7. 2 - Why is a game grayed out?
The casino software highlights games that you have not yet downloaded by graying them out and adding text that says " click here to download ". These games may be added to your collection at any time by choosing one of the methods displayed above.
7. 3 - What do I do if a game I play has " upgrade available " written on it?
This is telling you that the game has been upgraded to include additional features and you need to download the latest updated version of this game, which is now available. Follow the instructions in Installation to download the new version.
7. 4 - What if I get an error while downloading further games?
If you register as a real player you will be given a real account number that starts with tCCr followed by an 8 digit number. This allows you to play as a real player and all of your winnings and losses will be for real. Please put your password and username in a safe place so that no one else can use them. As a real player the minimum deposit you can make is €20
7. 5 - Why does it take so long to download new games?
The number of games you have selected, your Internet connection, and conditions of your Internet Service Provider ' s ( ISP ) network all affect your download time. As long as you are connected to the Internet the games will download even if your connection isn ' t good.

8. Contact Us
8. 1 - How do I contact support?
Official huge no deposit bonus casino gold maintains a 24 hour 7 days per week call center to handle all email and telephone queries.

EMAIL ADDRESSES
General Queries: support[at]casinoclassic. com

TOLL FREE NUMBERS
CANADA: 1 866 312 7466
UK: 0800 917 1545
DENMARK: + 8088 4574
INTL: 1 888 942 7466
GERMANY: 0800 182 0567
FRANCE: 0800 91 7181

ANYWHERE ELSE
Just use the free phone service by emailing us with your full telephone number and we’ll call you straight back.